Delivery & Returns

Delivery:

  • FREE DELIVERY on the 12kg Ambassador Hypoallergenic Dog Food.
  • If you buy 2 x 15kg bags of any of our other dog food ranges delivery is also free. (Exc Eng, Scot, Wales)
  • Eng, Scot, Wales Orders cost £5.99 per item using a 48 working hours service.
  • All items are sent in Ireland and Northern Ireland by NEXT WORKING DAY DELIVERY.
  • Large orders can take up to 5 working days.
  • No orders are dispatched after 12pm. Orders received after 12pm will be dispatched the next working day.
  • No dispatches on Saturday/Sundays or Bank Holidays.
  • Shipping within Northern Ireland is £4.99 for all orders up to 30kg and FREE thereafter. (Buy 2 x 15kg bags and get FREE DELIVERY!)
  • Delivery to Ireland is £8.50 for orders up to 30kg and FREE thereafter. (Buy 2 x 15kg bags and get FREE DELIVERY!)

Please call +44 (0)28 8224 3999 for further info.

Returns:

Please check your shipment prior to signing for it.
If your item is damaged in transit please inform us immediately and arrange a return for a replacement or refund.
If you are unhappy with your order you can return it, at your own expense within 14 days, and receive a full refund as long as the goods have not been opened or used and are in resellable condition. The refund will be issued once the goods have arrived back our address and have been checked.

Will you deliver to us?

Nutts about Pets deliver our dog food or cat food to anywhere in Northern Ireland, Ireland or the UK mainland. In addition we have depots at 3 Golan Road, Omagh, Co Tyrone, Northern Ireland and Lusmagh, Banagher, Co Offaly, Ireland. Customers who wish to call and collect their dog food are welcome. Please telephone the depot prior to arrange collection.

Click here for a map of our depots in Omagh, Co Tyrone, Northern Ireland and Lusmagh in Offaly, Ireland.

Our opening hours are Monday-Friday 9am-5.30pm however we close for public/bank holidays.

If you are from Southern Ireland you should visit our sister site, Nuttsaboutpets.ie, since it is priced in euros but you can still buy from this website if you wish.

If you are looking for cardboard boxes or packing materials you should check out our sister business Cardboard Boxes (NI) Ltd at cardboardboxes.ie for Southern Irish customers,  or cardboardboxesni.com for customers from Northern Ireland or the UK mainland. They can supply all your cardboard boxes, packing materials, removal and storage boxes.